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Fraudsters are constantly evolving their tactics to trick individuals into revealing personal and financial information. Stay informed and take proactive measures to protect yourself.
Scammers may call, pretending to be from Maine Family FCU, claiming you owe money or that your account has been compromised. They might ask you to send payment via gift cards, wire transfers, or cryptocurrency. We will never ask you to make payments this way. If you receive such a call, hang up immediately and contact us directly at 207-783-2071.
Scammers impersonate government agencies, utility companies, or even family members in distress, urging you to send money or provide personal details. Always verify their identity by contacting the organization directly using a known, legitimate phone number.
Fraudulent emails (phishing) and text messages (smishing) are designed to trick you into clicking on malicious links or revealing sensitive information. Do not click links in unsolicited messages—instead, visit the organization’s official website by typing the address directly into your browser.
Identity thieves steal personal information like your Social Security number, date of birth, or bank details to commit fraud in your name. Protect yourself by:
Criminals use various tactics to steal card information, including skimming devices and card trapping. Protect yourself by:
Check fraud occurs when criminals forge, alter, or steal checks. Reduce your risk by:
Scammers often use social media to impersonate businesses, friends, or family members to trick you into sending money or revealing sensitive data. Be skeptical of unsolicited friend requests or messages asking for financial assistance.
Act quickly to limit potential damage:
Scammers are constantly coming up with new schemes. Stay one step ahead by staying informed, protecting your information, and reaching out to Maine Family FCU if you have any concerns. Your security is our priority!
I have nothing but high praise for the staff at the Auburn branch of MFFCU. For over 17 years I have been a loyal member. Any time I (or my son) have needed assistance from the loan department both you and Sue M. have been extremely helpful and friendly. I look forward to many more years as a member.Thomas F.
I've been with Maine Family for a long time, you guys are always there for me and have been a great support while trying to build my credit. You treat me fairly and make me feel comfortable in sharing my story.Edward F.
My family has been using this credit union for 3 generations now. Great customer service and just really really helpful staff. Working with them is always a pleasure. They truly want the best for their members. Thank you Maine Family!Emily F.
My experience with getting a loan was super easy, Danielle made the process smooth and was extremely professional and responsive to correspondence. I enjoyed the experience so much I sent my girlfriend to Maine Family recently to get an auto loan through Danielle as well. She's a great employee!Michael L.
Anytime I have questions about my loan, the lending team is there to help me, this is the only bank account I have and I don't see myself leaving anytime soon.Tyler G.
The entire team is great and very accommodating. I’ve never had an interaction with a teller that left me feeling uncomfortable or not valued. They really are a great team.Gabriel J.
Maine Family Federal Credit Union has been an outstanding financial partner. Their rates are some of the best around, whether you’re looking for a loan, savings account, or mortgage. The staff is always friendly, knowledgeable, and genuinely helpful—they take the time to explain your options and make sure you’re getting the best fit for your needs. It’s refreshing to work with a team that truly cares about their members. Highly recommend!Chris H.
I cannot say enough great things about the staff!!!! Always so helpful, knowable, upbeat and friendly. Kudos to all of you. I appreciate you!!!Joyce S.
My husband and I have been using Maine Family FCU for over 20 years. We have trusted them with all our banking needs in the course of those years and have been very pleased with the customer service we have received. Over the past several months, we have reached out to different departments and have been given such amazing customer service. Their service has been so remarkable that we have now started our family’s next generation with all of their banking needs with Maine Family FCU with our continued trust in them!Kacey
We are longtime members with the credit union. We've always had a great experience with the lending department and all other staff members. They are a great group of people. Very friendly! We will always bank and do our business there.Donald G.
