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What does Maine Family FCU do with your personal information?
Financial companies choose how they share your information. Federal law gives members the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the products or services you have with us. This information can include:
For mobile banking, we may also collect:
When you are no longer our member, we continue to share your information as described in this notice.
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Maine Family Federal Credit Union chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Maine Family FCU share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes – to offer products and services to you | Yes | Yes |
| For joint marketing with other financial companies | No | We do not share |
| For our affiliates' everyday business purposes – information about your transactions and experiences | No | We do not share |
| For our affiliates' everyday business purposes – information about your creditworthiness | No | We do not share |
| For non-affiliates to market to you | No | We do not share |
Call 207-783-2071 for any questions or to obtain a copy of this policy. One will be sent to you free of charge.
To limit sharing, please email: info@mainefamilyfcu.com
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to persons who need to know that personal information to provide products or services to you.
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only:
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
My family has been using this credit union for 3 generations now. Great customer service and just really really helpful staff. Working with them is always a pleasure. They truly want the best for their members. Thank you Maine Family!Emily F.
My husband and I have been using Maine Family FCU for over 20 years. We have trusted them with all our banking needs in the course of those years and have been very pleased with the customer service we have received. Over the past several months, we have reached out to different departments and have been given such amazing customer service. Their service has been so remarkable that we have now started our family’s next generation with all of their banking needs with Maine Family FCU with our continued trust in them!Kacey
I've been with Maine Family for a long time, you guys are always there for me and have been a great support while trying to build my credit. You treat me fairly and make me feel comfortable in sharing my story.Edward F.
Maine Family Federal Credit Union has been an outstanding financial partner. Their rates are some of the best around, whether you’re looking for a loan, savings account, or mortgage. The staff is always friendly, knowledgeable, and genuinely helpful—they take the time to explain your options and make sure you’re getting the best fit for your needs. It’s refreshing to work with a team that truly cares about their members. Highly recommend!Chris H.
Anytime I have questions about my loan, the lending team is there to help me, this is the only bank account I have and I don't see myself leaving anytime soon.Tyler G.
The entire team is great and very accommodating. I’ve never had an interaction with a teller that left me feeling uncomfortable or not valued. They really are a great team.Gabriel J.
We are longtime members with the credit union. We've always had a great experience with the lending department and all other staff members. They are a great group of people. Very friendly! We will always bank and do our business there.Donald G.
I have nothing but high praise for the staff at the Auburn branch of MFFCU. For over 17 years I have been a loyal member. Any time I (or my son) have needed assistance from the loan department both you and Sue M. have been extremely helpful and friendly. I look forward to many more years as a member.Thomas F.
I cannot say enough great things about the staff!!!! Always so helpful, knowable, upbeat and friendly. Kudos to all of you. I appreciate you!!!Joyce S.
My experience with getting a loan was super easy, Danielle made the process smooth and was extremely professional and responsive to correspondence. I enjoyed the experience so much I sent my girlfriend to Maine Family recently to get an auto loan through Danielle as well. She's a great employee!Michael L.
