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  • Phone: 207-783-2071
  • Routing Number: 211287913

Whether you have questions, or feedback, or want to say hello, this is the place to contact us. Our team is ready to assist you promptly and provide the support you need. Contact us today!


Call us

Phone 207-783-2071

Toll Free 1-800-783-2071

Email

You can email us directly or fill out our secure online form.

Online Form

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Card Lost or Stolen?

You can freeze your debit card in Home Banking or Mobile Banking to prevent unauthorized transactions.

To report your Visa® Card lost or stolen during business hours, please call Member Services at 207-783-2071.

After-Hours Lost/Stolen Card Reporting

  • For debit cards, please call 1-800-472-3272
  • For credit cards, please call 1-833-541-0777

Get In Touch With Us

Hear what our members have to say!

  • My experience with getting a loan was super easy, Danielle made the process smooth and was extremely professional and responsive to correspondence.  I enjoyed the experience so much I sent my girlfriend to Maine Family recently to get an auto loan through Danielle as well. She's a great employee!
    Michael L.
  • We are longtime members with the credit union. We've always had a great experience with the lending department and all other staff members. They are a great group of people. Very friendly! We will always bank and do our business there.
    Donald G.
  • I have nothing but high praise for the staff at the Auburn branch of MFFCU. For over 17 years I have been a loyal member. Any time I (or my son) have needed assistance from the loan department both you and Sue M. have been extremely helpful and friendly. I look forward to many more years as a member.
    Thomas F.
  • My family has been using this credit union for 3 generations now. Great customer service and just really really helpful staff. Working with them is always a pleasure. They truly want the best for their members. Thank you Maine Family!
    Emily F.
  • Maine Family Federal Credit Union has been an outstanding financial partner. Their rates are some of the best around, whether you’re looking for a loan, savings account, or mortgage. The staff is always friendly, knowledgeable, and genuinely helpful—they take the time to explain your options and make sure you’re getting the best fit for your needs. It’s refreshing to work with a team that truly cares about their members. Highly recommend!
    Chris H.
  • My husband and I have been using Maine Family FCU for over 20 years.  We have trusted them with all our banking needs in the course of those years and have been very pleased with the customer service we have received.  Over the past several months, we have reached out to different departments and have been given such amazing customer service.  Their service has been so remarkable that we have now started our family’s next generation with all of their banking needs with Maine Family FCU with our continued trust in them!
    Kacey
  • The entire team is great and very accommodating. I’ve never had an interaction with a teller that left me feeling uncomfortable or not valued. They really are a great team.
    Gabriel J.
  • I cannot say enough great things about the staff!!!! Always so helpful, knowable, upbeat and friendly. Kudos to all of you. I appreciate you!!!
    Joyce S.
  • Anytime I have questions about my loan, the lending team is there to help me, this is the only bank account I have and I don't see myself leaving anytime soon.
    Tyler G.
  • I've been with Maine Family for a long time, you guys are always there for me and have been a great support while trying to build my credit. You treat me fairly and make me feel comfortable in sharing my story.
    Edward F.