Location: Lewiston, ME (on-site)
Department: Lending
Pay Range: $18.88 – $28.32 per hour
Employment Type: Full-Time, Non-Exempt
Reports To: Consumer Lending Operations Supervisor
Position Summary
Maine Family Federal Credit Union is seeking a detail-oriented and service-focused Consumer Lending Operations Support Specialist to join our Lending team. This role is responsible for supporting the consumer lending process by reviewing loan applications, processing documentation, and ensuring data accuracy and compliance with internal and regulatory standards. The specialist will assist members by providing information about loan products, rates, and application statuses through various channels, while also supporting the underwriting team by gathering and verifying documentation. Additional responsibilities include maintaining reports, logging application denials, archiving loan files, and occasionally covering the reception desk. This position plays a vital role in ensuring smooth lending operations and delivering exceptional service to our members.
Qualifications
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks and meet deadlines
- Prior experience in lending operations or financial services is preferred
- Commitment to providing outstanding member service
Why Join Us?
At Maine Family Federal Credit Union, we foster a collaborative and supportive work environment where employees are encouraged to grow professionally. Join a team that values integrity, service, and excellence in everything we do.
If you are interested in this position, have questions or would like to submit a resume, you can e-mail Hannah Lelansky- AVP of Consumer Lending hlelansky@mainefamilyfcu.com.