Careers & Employment

From time to time, we have full-time and part-time positions available.

Full-Time Teller

Maine Family Credit Union has an opening for a Full-Time Teller. Responsibilities of the position include providing exceptional customer service; performing a variety of member transactions (deposits, withdrawals, loan payments, etc.); providing routine information concerning services; and directing members to appropriate departments for specific information and services.

Requirements: The successful applicant will be a highly motivated, team-oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months of related experience (e.g., customer service, accuracy in cash handling, etc.). Also required are strong interpersonal skills, professional appearance, solid work ethic, reliable attendance, and an ability to be detail-oriented. A high school diploma or GED is required.

Maine Family Credit Union offers a competitive wage, a comprehensive benefits package, and a great working environment. Equal Opportunity Employer (EOE).

Marketing Director

Purpose

Responsible for the development, implementation, and maintenance of the credit union’s strategic marketing, public relations, and business development plans.  Research marketing needs and analyze marketing trends to ensure the credit union is positioned competitively. Reports to the Executive Vice President

Duties and Responsibilities

  1. Develop the credit union’s strategic marketing plan and provide monthly written updates.
  2. Prepare, implement, and supervise a budget that is consistent with the overall strategic plan and budget of the credit union.
  3. Envision creative marketing and public relations concepts. Design, develop, and implement marketing programs for the credit union. Track and evaluate results of programs including an ROI analysis.
  4. Update and maintain social media platforms (Facebook, website). Create email blasts and blogs.
  5. Meet with credit union staff for implementation of marketing programs.
  6. Analyze market trends and demographic data concerning members and potential members, products, and services and potential products and services. Keep abreast of changing trends in the marketplace so that the credit union may react quickly and competitively.
  7. Research and recommend product or service enhancements to provide quality member service and to meet the financial needs of members.
  8. Create and review letter, direct mail, press releases, collateral materials, forms, etc. May manage an outside advertising or marketing vendor design, content and delivery of marketing materials, promotions, and media campaigns.
  9. Evaluate vendors to partner with the credit union.
  10. Ensure that all marketing and public relations materials comply with State and Federal rules and regulations. Keep abreast of changes.
  11. Develop, apply, and evaluate marketing policies and procedures.
  12. Chair the credit union’s social responsibility activities.
  13. Member of the Annual Meeting Committee, responsible for the planning and set up of said meeting.
  14. Other duties assigned by the President or Executive Vice President.

 

Experience with Word, Excel, Google Analytics and WordPress is a plus.

A degree in Marketing and/or 5+ plus years of experience in marketing is recommended.

Please email cover letter and resume to Kerry Hayes at khayes@mainefamilyfcu.com.

Maine Family Credit Union offers a competitive wage, a comprehensive benefits package, and a great working environment. Equal Opportunity Employer (EOE).

AVP of Mortgage Services

Purpose

Ensure mortgage lending policies and procedures best serve the credit union and its members.  Oversee mortgage lending staff.  Ensure compliance with state and federal lending laws.  Develop, recommend and report on improvements in mortgage loan products, services and their marketing.

Duties and Responsibilities

  1. Ensure that mortgage loan policies, procedures, services, products and documentation meet state and federal regulations.
  2. Maintain a mortgage loan policy and procedures manual for the department that is up to date with all regulations and requirements.
  3. Schedule staff training and compliance.
  4. Manage department staff to include scheduling, performance reviews, disciplining and interviewing potential staff.
  5. Responsible for research and recommendation of mortgage products and services to ensure the credit union’s place as a respected and innovative mortgage lender in the community.
  6. Responsible for secondary market mortgage program.
  7. Responsible for sale of residential mortgage loans on the secondary market.
  8. Monitor rates and pricing for residential loan portfolio to ensure competitiveness with marketplace.
  9. Establish internal and external programs to aid in developing relationships with real estate brokers.
  10. Responsible for the foreclosure, maintenance and sale of residential or commercial properties in default.
  11. Responsible for compliance of all state and federal regulations that effect mortgage lending, as well as, compliance with NCUA rules and regulations regarding mortgages.
  12. Responsible for originating mortgage loans as needed.

 

Candidate must have 5+ years of mortgage and management experience.

Commercial lending experience is not required but would be a plus.

Proficient in Encompass is recommended.

Please email cover letter and resume to Kerry Hayes at khayes@mainefamilyfcu.com.

Maine Family Credit Union offers a competitive wage, a comprehensive benefits package, and a great working environment. Equal Opportunity Employer (EOE).