 Pay all your bills securely online ... all from one convenient location – Maine Family's Home Banking site
From the power company to your neighborhood lawn service, pay almost everyone you pay now. Schedule single or recurring payments up to a year in advance.
Review pending payments and have access to your full payment history.
Easy payment scheduling -- select the payee, amount and payment date, then click to pay!
It’s free as long as you use the service once a month.*
*A $3 inactivity fee will be assessed to your checking account at the end of each month the service is not used.
First, you must have a checking account and home banking with Maine Family. Click on the Home Banking/Bill Pay tab at the top of the screen. Enter home banking as usual and click on the Bill Pay option. Read the online disclosure document and complete the application. Usually within one or two business days, you will receive a confirmation email. Bill Pay Tutorial.
If you don't have home banking, complete this application and bring it into the credit union.
Why do we ask for two IDs to sign onto Home Banking?
While the chances of identity theft or monetary loss are slim, there do exist active malicious entities on the Internet that look to fraudulently gain from unsuspecting individuals. One of the most popular methods of fraud is through impersonating individuals during the login process. It is our intention to make this process as difficult as possible for these fraudsters while keeping your experience as hassle-free as possible.
How does the login process work?
1) Login is a multiple step process instead of one screen where you enter your Account Number and PIN. You must enter your Account Number and a Random Code.
2) You will be asked to answer one of the challenge questions. If you choose to “remember your computer,” (see below) you will bypass this step. Remembering your computer is on the last step of the login process.
3) The last screen prompts you to verify the Security Key Image that you selected during the security update and to enter your PIN. You may select to remember your computer here.
What is the Random Code?
The Random Code is an extra security measure to eliminate fraudsters from randomly selecting account numbers. It is randomly generated each time you try to log in.
What is my Security Key Image?
The Security Key Image is used to help you identify our Home Banking as a legitimate site. The text word or phrase will be converted to an image. When you log into Home Banking, you will see the Security Key Image on every page. Use a unique set of characters or words that you can use to identify our Home Banking site. Do not enter any PINs or passwords.
What does “remember this computer” mean?
If you choose to remember your computer, you will not be prompted to answer one of the questions you will set up during the security update. You will still have to enter your Account Number, PIN and the Random Code. You can remember your computer after you have completed the initial login. If you are using a computer that is accessed by numerous users, such at libraries or airport kiosk, we recommend that you do not remember your account on this PC. We only recommend you “remember” your personal computer at home or work.
If you forget your PIN or answers to the challenge questions, feel free to contact us by phone, and we can reset your session. Once you login you can change your questions or Security Key Image.
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Don't forget these other online services.
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Special note: Maine Family Federal Credit Union will never ask you for personal account information, such as account number or PIN, via phone or email. Read up on the latest scams and keep your identity protected.
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